Shipping policy

This Shipping Policy is for Astropic Eye Patch and was last updated on 04/27/2023.

1.  SHIPPING OPTIONS

United States Domestic Shipping:
1. Standard Shipping (3-5 Business Days) - Price: $4.99  * Free Shipping on Orders over $25 for Standard Shipping
2. Expedited Shipping (2 Business Days) - Price: $9.37
3. Priority Shipping (Next Business Day) - Price: $18.03

2.  PROCESSING TIME
Orders are processed within 2 business days excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

3.  CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If you have questions about canceling an order, please contact us within 24 hours of placing the order

4.  RETURNS
Returns will be accepted within 30 days from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. For more information, visit https://www.astropiceyepatch.com/policies/refund-policy.

5.  DELAYED ORDERS
Orders that have not been processed within 5 business days of the order date will be considered delayed. In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For shipping delayed orders, please first contact the shipping carrier for the item's status.

6.  DAMAGED ORDERS
Astropic Eye Patch is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, please take photos of the damage and contact us within 24 hours of receiving the item. So that we may assist you in filing a claim with the shipping provider.

7.  SHIPPING RESTRICTIONS
- Orders cannot be shipped to P.O. boxes.
- Orders cannot be shipped to Hawaii, Puerto Rico, the Virgin Islands, and Alaska.

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

8.  CONTACT
For questions about this shipping policy, contact:
Email: support@astropiceyepatch.com